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Understanding Your Credit
About WeLend
FAQ
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How can I top up or refinance my loan from WeLend?
How does the application and verification process work?
How do I monitor my application status?
How do I change my submitted application?
How much can I borrow? For how long?
Who is eligible to borrow from WeLend and what are the requirements?
If I am currently or have previously filed for bankruptcy, can I still apply for a loan?
What documents should I provide for my application? What are the submission methods?
How long does it take for my loan to be deposited into my disbursement account?
How long does the approval process take?
Why has my application been rejected or my loan amount changed? Is there any way to improve my loan application?
Can I receive a preliminary rate before I complete my whole application?
What fees does WeLend charge? Are there hidden fees?
What does effective rate mean?
What happens if I have late repayment?
How does the repayment process work?
What are the procedures for early settling my loan?
How can I change my account details and update my personal information?
Why can’t I receive the one-time password?
What should I do if I have not received any email/SMS confirmation?
How can I stop receiving promotional SMSs/emails?
Where can I check my repayment transactions and repayment due dates?
Is my personal information kept safe and confidential?
Why am I unable to access certain pages of the website?
How does WeLend evaluate applicants’ credit score?
How to calculate my repayment amount?
Who are we?
What is WeLend’s privacy policy?
Why can WeLend offer a lower effective than traditional banks?
What is WeLend? How does WeLend operate?
FAQ
All
Apply for a Loan
Borrower Eligibility
Verification and Disbursement
Rates and Fees
Repaying Your Loan
Manage Your Account
Technical Difficulties and Security
Understanding Your Credit
About WeLend
WELEND LIMITED
Money Lender's License: 0671/2019
The information displayed on this website is for reference only and updated from time to time as a result of frequent reviews by WELEND LIMITED. For more information on our operations, please contact us directly at cs@welend.hk
3rd Floor, OfficePlus @ Sheung Wan 93-103 Wing Lok Street Sheung Wan, Hong Kong
© 2019 WELEND LIMITED. All rights reserved.
Warning: You have to repay your loans. Don’t pay any intermediaries.
Customer Service/ Complaint Hotline: 3590 6396
(Monday to Friday, 9am-8pm)

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