All
Apply for a Loan
Borrower Eligibility
Verification and Disbursement
Rates and Fees
Repaying Your Loan
Manage Your Account
Technical Difficulties and Security
Understanding Your Credit
About WeLend
FAQ
All
What are the application requirements for WeLend loan?
If currently or previously filed for bankruptcy, am I still eligible for a loan?
How much can be borrowed? For how long?
What fees does WeLend charge? Are there hidden fees?
What does Effective Rate mean?
What is the Application Process?
How about the Approval Process?
How to amend changes to submitted application?
Why has a loan application been declined or amount been altered? Any ways to improve any loan application?
Prior completing my application, will a preliminary quotation be provided?
What documents should I provide for my application?
How to submit your application documents?
What are the basis of WeLend’s credit score?
 What is the approval time?
How to track my application status and records?
How long will it take my loan amount be disbursed into my designated account?
How to calculate each repayment amount?
How to set up repayment date? What are the methods of repayments?
How to monitor my repayment balance and due dates?
What are the implications from late repayment?
How to process early settlement?
Can a loan be topped up or refinanced? (With over one loan application)
How to change disbursement account or update personal information within WeLend account?
What if cannot access WeLend account?
What if cannot receive any email or SMS confirmation
What if do not wish to receive any promotional email or sms?
How safe and confidential is my personal information at WeLend?
How does WeLend’s protect and handle the customer data and privacy?
Why are not all pages within the WeLend platform accessible? (i.e. application form or dashboard)
What is WeLend Team?
Why can WeLend offer a lower effective rate than traditional lending businesses?
What is WeLend? How does WeLend operate?
FAQ
All
Apply for a Loan
Borrower Eligibility
Verification and Disbursement
Rates and Fees
Repaying Your Loan
Manage Your Account
Technical Difficulties and Security
Understanding Your Credit
About WeLend
WELEND LIMITED
Money Lender's License: 1093 / 2020
The information displayed on this website is for reference only and updated from time to time as a result of frequent reviews by WELEND LIMITED. For more information on our operations, please contact us directly at cs@welend.hk
Unit 05-12, Level 22, K11 ATELIER King’s Road, 728 King’s Road, Quarry Bay, Hong Kong
© 2021 WELEND LIMITED. All rights reserved.
Warning: You have to repay your loans. Don’t pay any intermediaries.
Customer Service/ Complaint Hotline: 3590 6396
(Monday to Friday, 9am-8pm)

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Application tips💡:
Please prepare the following for your application (*if required)
  • Hong Kong ID card
  • Bank account proof (statement or ATM card)
  • Income proof (example: bank statement or payslip) *
  • Address proof (example: utility bill) *
By applying, I confirm that I have read and agree to WeLend's Important Notice and Privacy Policy and Personal Information Collection Statement. I also agree to receive messages related to approval of loan applications via phone, SMS, email, and WhatsApp or other instant messaging platforms from WeLend.

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